SKU: 87872490635

How to Mediate Like a Pro: 42 Rules for Mediating Disputes

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Description

How to Mediate Like a Pro: 42 Rules for Mediating DisputesFor over twenty five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases. Greenwood noticed that there were

For over twenty-five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases. Greenwood noticed that there were certain Rules or characteristics of The cases that settled that were not present in the cases that did not settle. Among those Rules you will find the following:
  • Be A Devil's Advocate
  • You Can Mediate With A Lunatic
  • Everyone Makes Mistakes
  • Let The Parties Tell Their Story
  • Know When To Fold
Greenwood lists each Rule and Script and offers a concise explanation on how and when to use it in Mediation. How to Mediate Like a Pro presents strategies and practical tips for the Mediation process. It will give you insight on how to deal with difficult parties, how to break an impasse and how to close the deal. After you read this book, you will be able to Mediate Like A Pro.

Binding Type: Paperback
Publisher: iUniverse
Published: 02/01/2008
ISBN: 9780595469628
Pages: 104
Weight: 0.36lbs
Size: 9.00h x 6.00w x 0.25d
Award: IndieFab awards - Second Place
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SKU: 87872490635

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4.7 ★★★★★
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Jessica
Houston, US
★★★★★ 5
Quality Product, Definitely Recommend
Size: 17.2"L x 3.15"W x 0.78"H, Color: Black Walnut, Size: 17.2"L x 3.15"W x 0.78"H, Color: Black Walnut
Looks and feels great. Amazingly smooth, and well-crafted. It fits the length of my keyboard, and has quality grippers on the base to prevent sliding. Was actually really pleased with it.
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Reviewed in the United States on September 15, 2025
J
JCF
Battle Creek, US
★★★★★ 5
High quality solid wood rest
Size: 14.4"L x 3.15"W x 0.78"H, Color: Black Walnut
This wrist rest is nicely finished and was well packed in high-density foam as well as a cardboard box that was wrapped very tightly in thick plastic. It's sanded very, very smooth and is made of beautiful solid walnut, with nonskid pads on the back. The branding is on the side that touches the keyboard, so it is not visible or obtrusive at all. My keyboard is 15.5 inches long, and the 14.4 inch rest looks great up against it. The 0.78" thickness is also very suitable for the thickness of my keyboard. The product gets 5 stars because it is accurately represented and this is entirely down to personal preference, but something about this rest that I don't love is the degree of incline. I have my keyboard up on the kickstands, and the wrist rest that I already owned slopes pretty dramatically starting from the middle, so it follows the angle of the keyboard. The ZQL wrist rest is about 75% flat and then has a small slope that rounds off on the bottom edge. Again, this is very much a personal thing; I just brought it up because it's something that people might not think too much about until they actually use it. I think this rest would be great for anyone with very large hands, or with a flat keyboard. It's taking a little getting used to for me, but I really enjoy the smoothness and obvious quality of the wood. A wrist rest is an ergonomic must when it comes to thicker keyboards.
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Reviewed in the United States on August 28, 2025
M
Mr. Johnson
Draper, US
★★★★★ 5
Nice. I like that the wood feels cool to the touch
Size: 14.4"L x 3.15"W x 0.78"H, Color: Black Walnut, Size: 14.4"L x 3.15"W x 0.78"H, Color: Black Walnut
A nice little wooden wrist rest. I would suggest not using it as a wrist rest, but use it more as a palm rest, because if you are having pain, putting more pressure on those wrist tendons is not gonna help. Quality of the item is good. My biggest worry about wooden wrist rests is that they'll not be sanded well, or not smooth, and you'll get a sliver or catch your skin on a piece. Second biggest worry is that they will be slippery, and slide around the desk, or just be covered with a coating or finish that is sticky for human skin. I'm happy to say, that this didn't have those issues. Mine is smooth, and made of dense wood. It doesn't feel cheap and made with hollow wood. There are no burs or slivers. It's not lacquered or sticky for your hands. It doesn't stain my hands when in use. And it has rubber feet to help grip, so it doesn't slide around. One benefit to having a wood wrist rest, is that it stays "cool" to the touch longer than cloth or gel pads. But, at the same time, one heated, it takes longer to cool back down. I've found that I quite like the cool sensation that is unique to wood. I'm happy with it and the overall quality.
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Reviewed in the United States on August 5, 2025
P
Peter
Dallas, US
★★★★★ 4
Great looking wrist rest but lacks strong grip
The walnut wood looks and feels great and gives my desk setup a more premium look. The dimensions are as described on the product page. I have no doubt this wrist rest will last a long time given how solid and well made it is. The only downside is that it tends to move around a bit more than my old silicon wrist rest. The grip on the bottom isn’t as strong so I find myself readjusting it occasionally when gaming. Overall, recommended.
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Reviewed in the United States on July 29, 2025
K
KC
Los Angeles, US
★★★★★ 5
Very classy looking! Perfect height and length for TKL keyboards!
This wrist rest is the perfect height and length for my TKL keyboards! The wood is soft and smooth. It looks VERY classy compared to some of the wrist rests I've used in the past. The non-slip pads work great too. The only thing I could find that was wrong is that the logo is upside down. It's not visible though because it's the edge that meets the keyboard so it's never seen. I find it endearing actually! Everything else is perfect, so I'd definitely recommend!
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Reviewed in the United States on September 23, 2025

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